Location: Sioux Falls, SD
Shift: M-F 8am-5pm with a rotating Saturday 9am-12pm
Job Schedule: Full-Time
Company: First PREMIER Bank

About the Role
The Deposit Services position provides a wide range of post account opening support to the Retail, Commercial, Private Banking, Treasury, and Trust business lines. This position is responsible for monitoring, processing, and maintenance of all deposit related items as well as providing administrative support to customers and bank personnel.

Job Duties and Responsibilities

Edit and maintain customer profile changes, including address changes, email updates, phone updates, etc.
Edit and maintain deposit account changes and requests, including waiving fees, ownership changes, account type changes, check ordering, etc.
Add and monitor stop payments and deposit holds (notice of funds delayed availability).
Scan and index documents for retention in imaging system.
Review new deposit accounts for proper setup and documentation.
Monitor ATM activity for fraudulent/suspicious activity, process activity reports, and corrections.
Create and research Cashier’s Checks.
Process IOLTA payments with State of South Dakota.
Process returned mail.
Verify interest paid on Savings Bonds.
Research and resolve issues related to deposit accounts as requested by staff and customers, including correspondence via email, phone, or by mail.
Process tasks in accordance with bank policy, department standards, and regulatory requirements.

Skills and Qualifications

Must possess basic understanding of banking concepts.

Combination of education/experience enabling incumbent to meet essential functions and required competencies of the position.

Possess knowledge of Microsoft Office programs and Windows environment.

Proficiency in the English language.

Exceptional verbal and written communication skills and the ability to interact with customers and coworkers.

Strong attention to detail, analytical thinking, problem-solving skills, and solution orientated.

Capacity to learn, adapt to change, and become proficient quickly.

Must possess tact, diplomacy, a positive attitude, and the ability to work well under pressure.

Adhere to company policies and procedures and uphold the PREMIER way.

Competitive Benefits Package

Full medical benefits when working 20+ hours per week
Traditional and High Deductible health plan options available
FREE dental and vision coverage
Generous Paid Time Off plans
401(k) – dollar-for-dollar match up to 5% of total compensation
Special discounts and offers for events at the Denny Sanford PREMIER Center
PREMIER Wellness Program
Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
Fun Employee Parties

Our Culture

Emphasis on personal success, respect, health, wellness, fun and giving back
Employees are rewarded, valued, and celebrated for hard work
Various Career advancement opportunities and growth
Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

To ensure timely communication during the application process, please ensure that the “My Presence” portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at Careers to view any status changes.

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.