Join one of the fastest growing companies in America, recently recognized as an Inc. 5000 award-winning company with more than 400 percent growth over the past three years. Silencer Central is passionate about the compliance, knowledge and community education in firearm sound suppression and making silencer buying simple since 2005. Apply today!

Classification: Full time; Exempt
Shift: Monday–Friday; core hours 8:30am-5:00pm
Location: On-site

Job Summary:

At Silencer Central, we believe that Customers + Integrity = Winning. The Supervisor of Operations will oversee activities related to the daily functions of the Operations Admin team. This role will monitor performance and track metrics to identify opportunities for individual and team development. In addition, the Supervisor of Operations will implement training, quality assurance initiatives, and coaching strategies.

Job Responsibilities & Essential Functions:

Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
Proactive communications to keep the staff continuously informed, as well as management aware of successes and challenges
Supervise and train direct report employees, including in-office staff and remote trade show employees
Manage onboarding and training of new in-office and remote trade show staff members
Coaches and develops direct report employees’ skill set and knowledge
Leverage technology and implement processes to increase efficiencies and reduce costs
Monitor and report KPIs and metrics
Manage quality and productivity standards
Learn and understand the regulatory guidelines of the industry
Oversee the accurate and timely submission of paperwork to the Federal Government for review on behalf of our customers
Travel to trade show events to provide on-site management, training and support for remote trade show staff
Other duties as required to support department operations

Job Requirements & Qualifications:

Bachelor’s Degree required
Master’s Degree preferred
3-5 years of supervisory experience required
Experience working with a deeply integrated CRM
Proficient with Microsoft Office and a basic understanding of the programming logic required to create automation within a CRM
Up to 25% travel
Excellent attention to detail
Excellent interpersonal and communication skills
Ability to manage multiple projects with strict deadlines in a fast-paced environment
Ability to work independently to achieve goals and targets
Ability to organize and prioritize work
Ability to work in a team environment to achieve team, departmental, and corporate goals

COMPENSATION AND BENEFITS:
Salary: $47,000.00 – $70,000.00 DOE. Silencer Central offers a competitive total compensation package that includes:

Unlimited PTO
Bonus Incentive
Company Paid Holidays
Health insurance: Copayment Plus Plan or High Deductible Health Plan
Dental insurance
Vision insurance
LTD and STD insurance
Company Paid Life Insurance
EAP
Colonial Life
401(k) with company match
Employee Discount Program
Free snacks and drinks

Apply today and join our amazing team! Our business is growing and we need motivated people to help us continue our success!

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